Remote Access to Universal Robots

ARCS2 is a software-only remote access solution that enables you to troubleshoot, program or even control your Universal robots. ARCS2 comes with many functionalities for easy download on and installation directly into the teach pendant of your Universal Robots

Signup for a free ARCS2 trial

The trial is limited to 5 minutes from activation, remember to read the user manual before activation


 "We see two main benefits to ARCS2. We save time because we can help our clients quickly and we save money because we don't have to travel to troubleshoot." (project manager, Marko Müller-Piltz, ICS Industriedienstleistungen GmbH)

ARCS2 features

Remote Access for LAN communication via VNC

Remote Access for WAN communication via VNC in combination with a secure VPN connection

Reverse remote access direction

Get access to Universal Robots operating system remote (SSH)

 Backup of Universal Robots program to USB stick

ARCS2 software-only solution

A Remote Access version for global LAN/WAN communication

Remote Access

The ARCS2 remote access solution provides you with the ability to troubleshoot, program, or even control the Universal Robots from anywhere and from any device

You obtain remote access to your local (LAN) Universal Robots by using VNC (or SSH). Most standard VNC clients will work, e.g. the commercially free TightVNC

If the need arises to remote access a global (WAN) Universal Robots, then this is also possible by using a VPN connection. OpenVPN is an open-source VPN client capable of this, but any VPN client can be used



Minimize production downtime by optimizing support and availability:
- Save money and time

Easy to download and install with a user friendly and intuitive URCap

High security solution compliant with the requirements of Universal Robots and Industry 4.0:
- No global internet required

Other Security Benefits

VNC is SSH Tunnel secure
VNC is forced to use SSH Tunnel and cannot be connected to using the “normal” path

Disable/Enable SSH
The user can disable or enable the SSH. Enabled by default

Stack light enabled
If enabled, the user can connect a light to the robot and this will then light up when a VNC connection is establish and turn off when the connection is terminated

Single Point of Control
This is a security requirement from Universal Robots. When a connection is established the touch screen on the teach pendant is disabled. This is to avoid sending different control signals to the robot simultaneously. Touch is disabled when VNC is connected


ARCS2 software-only solution


1 license per robot

Remote Access (via VNC) to troubleshoot, program and control Universal Robots

 Turn the Remote Access direction

 Get access to Universal Robots operating system remote (SSH)

Backup of Universal Robots program to a USB stick

Truly secure



When you download the ARCS2 solution you get the URCap software, remote access license key and a user manual

Support is available at on weekdays between 09:00 a.m. and 4:30 p.m. CET

Learn more about collaborative robots from Universal Robots


 Please contact our ARCS2 resellers 

Bila A/S
Contact: Brian Spetzler


Di.r.el. S.r.l
Contact: Federico Granata

Rockwell Automation
Contact: Sean Conway

Belle Electronic GmbH
Contact: Benjamin Belle

Contact: Marko Müller-Piltz

3DInfotech, Inc. 
Contact: Abdul Martinez


Allied Automation, Inc. 
Contact: Matt Gonso


Technicon ApS
Contact: Thomas Gøtke


Demek CNC
Contact: Kristjan Metsis


Applied Automation Ltd
Contact: Kieran Tarr